The process
From a backed-up drain to a record you keep.
Every USA Jetting job follows the same documented path. Here's exactly what happens, and what you walk away with.
On the job
The guided field workflow
- 01En Route
- 02Arrived
- 03Scope
- 04Evidence
- 05Report
The process
The same documented steps every visit, every technician.
- 01
You tell us what's happening
Start a request describing the symptoms — slow drain, backup, recurring smell, or an inspection for a sale. We route it to the right department instead of sending a generalist to guess.
- 02
We confirm scope before work begins
You see the service options and what's included up front. If anything looks structural, online booking is paused for that request and it goes to office review — no surprise on-site upsell.
- 03
A vetted technician documents and services
Your technician follows a guided field workflow — En Route, Arrived, Scope, Evidence, Report — capturing the condition with camera and photos as the work is performed.
- 04
You receive the record
A Professional Drain Report grades the line on a 1–5 condition scale, Green to Black. If your service includes coverage, the terms are recorded against your property.
- 05
Anyone can verify it
Your certificate is verifiable by ID — by you, a future buyer, a property manager, or an inspector. When you sell, the drainage history travels with the property.
On the job
The guided field workflow
The same documented steps every visit, every technician.
- 01
En Route
- 02
Arrived
- 03
Scope
- 04
Evidence
- 05
Report
What happens with structural findings
If the technician finds root intrusion, offset joints, pipe separation, or collapse, online booking is paused for that request and it goes to office review. You'll be offered a call with the office or a path to share repair documentation — never a quick self-service patch presented as a final answer.
Verify a certificate
Ready to start?
Begin a request and we'll route it to the right department.